Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Answer end-user questions by supporting phone calls, chats, and web inquires.
Take ownership of assigned client accounts by managing and resolving issues from start to finish.
Deliver fast, accurate, and friendly solutions that create a great client experience.
Encoura empowers students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Encoura's expertise spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities.
Serve as the primary contact for parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.
Guide customers through the learning journey and help ensure students receive a smooth and positive learning experience.
Think Academy US is an education technology company providing K-12 extracurricular learning services. We foster children’s ability to think critically and strengthen their logic skills. The company is a subsidiary of TAL Education Group, and we believe love and technology can make education better.
Respond to customer inquiries via phone and internal systems in a professional and timely manner.
Document all customer interactions accurately within tracking systems.
Research and resolve inquiries related to accounts, services, eligibility, claims, billing, and general support.
They are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment. This is a remote/work-at-home opportunity supporting customers across the New York market.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.
Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.
Respond to customer inquiries and requests through various communication channels.
Identify customer needs, guide conversation, and investigate issues to resolution.
Conduct initial troubleshooting and technical assistance to customers.
Knipper Health is dedicated to providing solutions in pharmaceutical access, commercialization, and patient support. They are an equal opportunity employer that values passion, action, and focus.
Supports patient care in a call center by acting as a liaison between laboratory sections and caregivers.
Delivers excellent customer service to internal and external caregivers via phone, email, and other communication channels.
Researches and reports patient test results to authorized caregivers.
Dartmouth Hitchcock Medical Center and Clinics is home to the largest laboratory in NH, providing Pathology and Clinical Laboratory services to DHMC and Clinics physician practices, Dartmouth Health member hospital, as well as to independent practices and hospitals throughout NH and VT. They are a leader in process improvement (LEAN/Six Sigma) and encourage collaboration and teamwork for future innovation.
Resolve customer concerns effectively and efficiently
Build sustainable relationships and trust with customer accounts through open and interactive communication
Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.
Provides timely and accurate information and service to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Utilize a ticketing-based platform to efficiently manage and track customer inquiries.
Review search packages & reports to provide accurate assistance to our customers.
Respond to incoming calls and deliver timely and professional support.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF) that serves as a key liaison between the Company and its customers. The company offers a positive customer experience.
Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Provide responsive, high-quality customer support for assigned products.
Provide ongoing client training on product features and workflows.
Relay client feedback to the product team to inform roadmap decisions.
Nelnet Business Services provides payment technology, education services, and learning management solutions to education and faith-based organizations. As a Nelnet company, NBS is invested in its employees as individuals and united by its mission to create opportunities for people where they live, learn and work.
Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
Document your communications in our database.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. They are committed to solving the most challenging and dynamic problems and have been growing their government-contracting portfolio for the past seven years.
Communicating effectively with all PassTime’s customers and end users in a professional and courteous manner.
Capacity to meet and/or exceed all PassTime service metrics, and quality levels.
Understand all processes and procedures related to PassTime products/services such as security, airtime renewal, and placing product orders.
PassTime is a leading provider of award-winning GPS Solutions, serving the automotive industry for over 25 years. With over 10,000 businesses worldwide, they prioritize expertise and understanding of customer needs, offering advanced technology and holding numerous technology patents.
Address customer questions and concerns on all products and services via phone, email, and chat.
Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.
Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.