Performing troubleshooting and analysis, including log file investigation
Taking ownership of the customer problem or issue from the beginning of a support case through resolution
Documenting of all customer interactions accurately and within SLA in our CRM tool
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Participation in the OTC operation (openstack based cloud technology).
Ticket administration in our ticketing tool (SNOW, Jira), and work on issues.
Change implementation on our platform.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was ranked as Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Providing remote IT support and ensuring clients receive top-notch technical assistance.
Handling a range of tasks, from system updates to hands-on troubleshooting.
Playing a critical role in maintaining our high standards of IT service.
Intelligent Technical Solutions is a dynamic and growing company. They value a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.
Keeping SLAs by ensuring the quick handing of tickets.
Improving the knowledge base.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, provides a wide portfolio of IT and telecommunications services. With over 5300 employees, we serve hundreds of large customers, corporations in Germany and other European countries.
Operate, maintain, and improve Windows Server environments.
Automate recurring operational tasks and contribute to Infrastructure-as-Code.
Collaborate closely with Linux, storage, container, cloud, and platform engineers.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees.
Serve as the first line of support for user technical issues across hardware, software, and collaboration tools.
Troubleshoot and resolve problems involving Microsoft 365 Business applications, including Outlook, Teams, SharePoint, and OneDrive.
Assist with basic configuration, user provisioning, and license management in Microsoft Entra, Defender, and SharePoint environments.
Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.
Deep hands-on experience with Microsoft 365 Administration and Azure / Entra ID identity and access Active Directory.
Strong troubleshooting ability across Authentication, sign-in issues, mail flow, client connectivity, etc.
Comfortable owning incidents end-to-end and documenting outcomes with excellent written and verbal communication.
This premier Managed Services Provider (MSP) seeks energetic team players for remote Senior Engineer positions. They value passionate individuals proficient in Microsoft Server and Cloud Platforms, offering experience across different verticals and network types.
Administration and maintenance of opportunities and leads.
Supporting the sales organization throughout the opportunity lifecycle.
Preparation of commercial calculations and pricing sheets.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Provide technical support for hardware, software, systems access, and collaboration tools.
Troubleshoot and resolve escalated IT issues related to laptops, operating systems and SaaS platforms.
Manage onboarding and offboarding processes, including device provisioning, account setup, and permissions.
INNERGY is transforming the woodworking industry with cloud based ERP software designed exclusively for custom manufacturers, helping businesses operate smarter and more efficiently. As of 2016, they are a globally distributed team of 200+ professionals valuing collaboration, creativity, and ownership.
Travel to acquired firm locations to assess infrastructure, conduct discovery, and drive integration activities.
Lead decommissioning of on-premises equipment and migrate workloads, email, documents, and SaaS applications to Azure and Microsoft 365.
Serve as the day-to-day technical contact for the Partner Integration team, acquired firm staff, and senior leadership throughout each integration.
Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. They serve over 31,300 families across 90+ cities across the U.S. and offer a workplace that stands apart in the financial industry.
You are the first point of contact for customers on IT and Business Application-related questions.
Provide a professional, efficient, and effective support service to Unit4 customers.
Investigate, process, and document application defects passed to the Application Support team.
Unit4 redefines Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They provide innovative, self-driving, adaptive and intuitive software to help customers focus on meaningful work, with a culture built on trust and inclusivity.
Own customer issues from initial response through resolution, escalating when needed with clear documentation.
Troubleshoot platform and data ingestion issues across cloud and Kubernetes environments.
Support integrations including Filebeat, Fluentd, Fluent Bit, OpenTelemetry, AWS, and Azure services.
Logz.io helps customers keep their observability environments running smoothly across fast-moving cloud and Kubernetes ecosystems. They are focused on AI-powered capabilities, but their employee count is unavailable.
Provide remote IT support across locations and time zones.
Own the full ticket lifecycle - log, categorize, prioritize, troubleshoot, resolve, escalate, follow up, and close with clear notes.
Create and maintain internal IT documentation, guides, and KB articles.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. They aim to give every candidate a fair and detailed assessment.
Lead the administration and evolution of Microsoft Active Directory in a complex enterprise environment.
Design, operate, and maintain Public Key Infrastructure (PKI), including certificate lifecycle management.
Administer and develop Microsoft 365 / Entra ID identity services, roles, and access models.
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. As a subsidiary of Kyivstar, one of Ukraine's largest telecom operators, they strive to change lives by creating technological solutions and products that unleash the potential of businesses and meet users' needs. They have over 600 employees.
Troubleshoot complex customer issues across networking, APIs, and communications products.
Investigate using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling.
Collaborate with customers, vendors, and engineering teams to resolve cases.
Telnyx is building the future of global connectivity, from architecting a global, multi-cloud IP network to bringing hyperlocal edge technology. They solve real-world problems through innovative connectivity solutions and foster an environment of continuous learning and growth for their team.
Serve as a resource for resolving escalated technical support cases, utilizing Zendesk automation and microservices expertise.
Troubleshoot software issues involving APIs, containers, and cloud services, while collaborating with Engineering on bug prioritization.
Analyze ticket trends and implement automated solutions to improve operational efficiency and customer satisfaction.
Blackpoint Cyber is a leading provider of cybersecurity threat hunting, detection and remediation technology. Founded by former NSA cyber operations experts and fueled by a recent $190m series C round, the company is in hyper-growth mode and committed to equality in employment.
Consulting and training of the employees of an end customer (best practices).
Implementations of cloud security solutions (PRISMA CLOUD, CORTEX CLOUD).
Preparation of documentation of implementation or migration services.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have managed to grow to the second largest employer in the eastern part of the country with more than 3900 employees.
Provide direct support to an international community of expert users.
Define use cases and translate them into clear technical specifications.
Develop and automate reports and data processing.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.
Implement secure, compliant client environments using industry standards and best practices.
Support onboarding projects from discovery through cutover and handoff to Support.
Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through their focus on service and value ownership, execution, growth, intelligence, and camaraderie.
Troubleshoot infrastructure and application issues.
Tieto Tech Consulting solves clients’ toughest technology challenges and delivers reliable outcomes. Tieto Tech Consulting merges data, cloud, AI and design with deep industry expertise to create impactful digital solutions.