Accounts Director

The Accounts Director is responsible for business generation as it relates to prospecting and securing individual corporate accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort. Position is also responsible for soliciting and securing business from key travel industry sources. CTISMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success.

This position requires a high degree on independent judgement and discretion on decision making. This position is based in Shanghai.

Key responsibilities include business development and prospecting, soliciting and confirming travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts that ensure targeted budget achievement. The role requires identifying and creating target accounts or agencies that will generate business on behalf of the hotel but not conflict with WSO efforts. Utilizing various reports and business intelligence tools to solicit and secure business.

The Accounts Director will impact corporate sales production to ensure maximum account penetration. Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc. Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. The role also involves managing the annual RFP process for each individual targeted account including account and market intelligence and pricing recommendations to maximize hotel profitability and secure travel program inclusion.