Job Description
This role involves conducting technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees. Present product roadmaps and new feature updates to Ajax Systems distributors and dealers. Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies.
Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients. Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement. Build and maintain long-term relationships with key company partners.
Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams. Support the sales team by following up on leads through the company’s CRM portal. Analyze customer needs in partnership with the sales department to identify optimal product solutions. Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
About Ajax Systems
Ajax Systems is an international technological company and Europe's largest security system manufacturer.