The Role:

  • Work on customer-facing tasks.
  • Clean recruiting funnel.
  • Fix data problems.

What Makes This Role Different:

  • Exposure to sales, customer ops, recruiting, finance ops, product, and marketing.
  • Steps in when each of the functions breaks.
  • Opportunity to become a founder, COO, or head of ops.

Backgrounds That Tend to Work:

  • New grads from competitive schools who ran something serious in college.
  • 1–2 years at a top startup in a generalist, ops, or chief-of-staff-style role.
  • Bizops or strategy & ops at a fast-moving company.

Expectations:

  • Real ownership of a real problem within your first 2 weeks.
  • Performance is transparent.
  • The scope evolves constantly.

Wonderly

Wonderly is building an AI business platform for service businesses, helping them generate more revenue. They are backed by YC and Sam Altman, with a $500M+ valuation and hundreds of thousands of users, aiming to redefine how AI drives revenue for businesses.

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