Sr Manager, Solutions Engineering

Twilio is seeking a technical leader for a team of Solutions Engineers in our Twilio Communications business. In this role, you will report to the Solutions Engineering Director, APJ. We support some of the largest and fastest growing companies in the world, spanning industries such as marketing, business automation, and customer care. Twilions on the Solutions Engineering team are experts in the CPaaS or CCaaS space and act as key members of our go-to-market teams in developing and optimising business critical customer engagement use cases with Twilio products.

You will manage a team of Solutions Engineers and be accountable for their development, performance, and operating model within the go-to-market organisation. In this role, you’ll partner with the Sales leadership team to set our strategy for finding, closing and supporting opportunities. You'll also be expected to engage with Product, Support, Sales, Operations, Legal, Security, Engineering, and every single other department as necessary to make our customers successful on our platform.