Job Description

The COO, Marketing makes rethinking of how marketing runs — faster, simpler, smarter happen. You’ll lead the business of marketing: bringing structure where there’s complexity, focus where there’s noise, and follow-through where it matters most. You’ll partner with the CMO and the leadership team to connect strategy to execution, run the operating model, and deliver results that move the business forward.

You’ll lead the Office of the CMO, drive focus and accountability, simplify operations, accelerate transformation, lead the Marketing AI Center of Excellence, own buying group strategy and execution, oversee major initiatives end to end, lead M&A integration for Marketing, connect the functions, and represent Marketing across the enterprise, and build, develop, and inspire a high-performing organization.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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