Manager/Sr. Manager Operations

The Manager / Sr. Manager Operations is responsible for the operational support and professional business guidance in conjunction with the Sr Director Operations. The Manager / Sr. Manager works closely with the Sr. Director of Ops, franchise owners, the Denver Support Center, and peers to drive operational excellence and economic improvement for the franchise owners. The Manager / Sr. Manager is one of the primary sources for communication, business analysis, and training, making their role integral to our operations. The Manager / Sr Manager will address three areas of focus: communication of key support center initiatives to franchise owners, sales and customer experience training and upholding brand standards in conjunction with the Sr Director. The Manager / Sr Manager is an advisor for the studio owners and managers, providing guidance and support in day-to-day aspects of the operations and providing high-level business analysis to ensure the growth and success of the business in the long term.