Job Description

Drive joint business planning, account alignment, and industry solution growth with your partners to fuel innovation and customer value. Guide partner goal setting, capacity models, and strategic investments to accelerate partner performance and ecosystem impact. Lead readiness assessments, roadmap sessions, cross-functional engagement, and progress tracking across ecosystem health and tiering. Create and manage execution plans, reporting dashboards, and regional/global interlocks to ensure continuous alignment and results. Collaborate with partners to co-create go-to-market strategies around key growth areas like AI, CRM, and digital transformation. Ensure partners have the right certifications, competencies, and co-delivery capabilities to ensure scalable, high-quality customer outcomes. Facilitate strategic QBRs, pipeline reviews, and executive briefings to align vision and priorities across teams. Partner with Marketing to design and execute joint campaigns, CxO events, and field activations that drive demand and thought leadership.

About ServiceNow

ServiceNow began in San Diego, California and stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers.

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