As our medical office administrator (MOA), you will be a key member of the clinical operations team, working cross-functionally with our medical directors, clinical operations team, medical office administration team, and customer support team. You will be principally responsible for assisting in the day-to-day clinical support and administration of our network of healthcare practitioners, maintaining exceptional quality of care, patient confidentiality, and promoting our patient-centric mission of empowering Canadians to take control of their health and well-being.
Key responsibilities include file management, tracking lab requisitions, acting as a liaison between pharmacy and healthcare practitioners, scheduling consultations, maintaining clinical documentation, and assisting with administrative tasks. This role requires working Saturday & Sunday 9-5 pm (ET), and Monday 2-10 pm (ET), totalling 24 hours per week.