Job Description
We are seeking a highly skilled Conversational AI Content & Quality Specialist to join our team. In this role, you will write, review, edit, and evaluate content, with a focus on improving AI model conversational quality through expert prompt engineering and annotation. This position requires exceptional editorial judgment, deep experience with AI tools, and the ability to assess and enhance conversational experiences in emerging generative AI technologies.
Responsibilities include: writing, editing, and reviewing a variety of content, from creative copy to AI model prompts; performing qualitative annotation and evaluation of AI model outputs; identifying and addressing conversational quality issues; and collaborating with content and product teams.