Job Description
This position will leverage your knowledge of cloud infrastructure and modern security solutions to build and maintain customer-facing technical assets. These assets will enable demos and hands-on learning programs for our customers. You will be working closely with the product engineers who build the products and marketing managers who go to market with the product. Internally, you’ll work with fellow subject matter experts and developers in creating, testing, operationalizing and supporting your content to be distributed to end users at scale.
This role requires you to manage your time and workload to meet customer and project requirements and deadlines. You will own your projects from start to finish, with direction of your manager or more likely, project team, when needed.
You will do the following in your day-to-day operations:
Build scalable cloud-hosted solutions for demonstrating features and benefits of our customers’ products and services.
Thoroughly understand the technical and business aspects of customers’ products and features prior to building out the solutions.
Work as a member of a cross-functional, cross-organizational virtual team.
Stay on the cutting edge of technology evolution in the Microsoft cloud services as a subject matter expert within the company.
Interact with fellow team members, project managers, and stakeholders to discuss strategies, architecture, and implementation plans.
Build robust automation and monitoring solutions using modern platforms such as Microsoft Azure and Power Platform to minimize manual interaction and maximize system stability, usability, and security.
Monitor and respond to work items or incoming support tickets related to supported solutions.
About 3Sharp
At 3Sharp, they leverage their technical marketing expertise to help their clients tell a better product story with demos and visuals that inform and excite their customers.