Role Overview:
- Manage a team that supports customer assessment needs end to end.
- Serve as the connective tissue between assessment expertise and real customer value.
Key Responsibilities:
- Lead implementation and onboarding for assessment products.
- Deliver ongoing advisory and support, including score interpretation and data coaching.
- Manage assessment migration and content services with clear quality standards.
About You:
- 10+ years in K-12 EdTech, assessment, or customer-facing professional services.
- 3+ years managing teams, with strong operational instincts.
- Deep understanding of formative and interim assessments.
Why Newsela:
- Fully remote with flexible PTO and winter break.
- Comprehensive health, wellness, and financial benefits.
- Annual learning and development allowance.
Newsela
Newsela is a leading education technology company focused on AI-powered solutions for K-12 classrooms to drive meaningful learning. The company operates with a fully remote culture and hundreds of employees, emphasizing collaboration and customer impact.