CS Operations Manager, Renewals Programs
Benefits
4w PTO
Responsibilities:
- Build and own the auto-renew program for eligible accounts.
- Design, configure, and iterate on renewal email cadences in Outreach.
- Own partner renewal operations, from process design to exception management.
Qualifications:
- Has 4+ years of experience in go-to-market operations.
- Has hands-on experience designing and running operational programs in a SaaS environment.
- Has experience with Outreach, Salesforce, and at least one CS platform.
Superhuman
Superhuman is an AI productivity platform aiming to unlock the potential in everyone. They empower over 40 million people and 50,000 organizations worldwide to eliminate busywork and focus on what matters.