Business Intelligence Analyst

We are looking for a Business Intelligence Analyst to support our digital and marketing analytics efforts. This role will contribute to improving the online booking experience, optimizing performance across digital channels, and helping define the metrics that guide growth. You will collaborate with analytics, engineering, and marketing teams to build scalable data solutions and deliver actionable insights. Assist in building reporting tools and dashboards to track performance of the online booking funnel and enhance client experience. Test, track, and improve search, social, and content performance to increase customer engagement and conversions. Partner with the Data Engineering team to define and operationalize key businessmetrics, including bookings, conversion rates, and no-show rates. Extract, clean, and prepare data from platforms like Snowflake to support ad-hoc and recurring analysis. Develop dashboards and performance reports using tools like Power BI for internal stakeholders. Monitor trends and surface data-backed recommendations that support marketing, digital, and business growth strategies. Collaborate with data teams to set KPIs, build dashboards, and extract actionableinsights from all data types.