Job Description
We’re looking for an experienced Senior Account Executive who is excited to join a company at an incredible inflection point. As you look ahead, you'll be shifting from pure scale to intentional, quality growth, doubling down on the people, processes, and customer partnerships. This is a full-cycle sales role (prospect, demo, close). In addition to sourcing opportunities (with the support of a dedicated Sr. SDR), you'll be fielding qualified inbound demand that comes through marketing activity.
Some things you'll do: Take over qualified leads from our outbound and inbound sales teams, run discovery calls (qualifying through MEDDPICC) and full sale-cycle to close customers. You will work closely with a dedicated Sr. SDR, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within our ICP. The candidate has to schedule and perform online demos with qualified prospects, uncover key business needs and problems, match Customer.io 's solutions and features, own your key numbers, report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management. They have to fill your pipeline through self-sourcing as needed in order to have an adequate path to quota attainment and explain and demonstrate the features and merits of our products and services through value-based selling.
About Customer.io
Customer.io recently crossed $100M in ARR, a milestone that reflects years of sustainable growth and an incredible customer base.