Job Description
- Incident Management: Lead and manage the end-to-end lifecycle of major incidents, ensuring effective communication, escalation, and resolution, while maintaining incident playbooks.
- Communication and Coordination: Deliver clear updates across teams, coordinate with engineering, and ensure global coverage for customers, enhancing monitoring capabilities.
- Problem Solving and Execution: Proactively resolve issues, coordinate dependencies, prioritize impacts on quality and timelines, and deliver post-mortem updates with clear actions.
About Cohere
Cohere is training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences.