Job Description
Support Affirm’s technology infrastructure as an IT Support Admin. Our ideal candidate tackles troubleshooting and problem-solving, demonstrating a strong commitment to both compliance and thorough documentation. As a Support Admin, you will be one of the main faces of San Francisco IT, with customer satisfaction being our primary goal.
Offer top-tier, in-office support for the San Francisco team by effectively prioritizing and resolving requests with a customer-first approach, while also delivering comprehensive end-user support and troubleshooting services both on-site and remotely. Develop, implement, and manage new systems to meet evolving requirements. Proactively identify and mitigate security threats and malware to safeguard users. Ensure adherence to IT compliance and policy mandates through education and enforcement. Maintain enterprise systems and manage company IT assets; including printers, desktops, and conference room hardware.
About Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.