Job Description
In this work from home service role:
- Answer inbound calls and assist customers with questions.
- Use provided tools to document and resolve customer needs accurately.
- Deliver service in a professional and brand-aligned manner.
Position requires:
- High school diploma or GED.
- Strong communication and active listening skills.
- Ability to follow detailed instructions and meet performance standards.
Additional benefits include:
- Paid training after client certification.
- Flexible schedule options.
- Career advancement opportunities.
About Genesis Call Center
Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales.