Job Description

In this work from home service role:

  • Answer inbound calls and assist customers with questions.
  • Use provided tools to document and resolve customer needs accurately.
  • Deliver service in a professional and brand-aligned manner.

Position requires:

  • High school diploma or GED.
  • Strong communication and active listening skills.
  • Ability to follow detailed instructions and meet performance standards.

Additional benefits include:

  • Paid training after client certification.
  • Flexible schedule options.
  • Career advancement opportunities.

About Genesis Call Center

Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales.

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