Job Description
Customer Onboarding:
-Lead end-to-end onboarding and implementation of US-based enterprise and mid-market customers.
-Architect scalable, API-driven solutions that integrate with HRIS, ticketing, cloud systems, and other enterprise platforms.
-Translate complex customer use cases into viable technical solutions using low-code/no-code tools, integrations, and process workarounds.
Technical Expertise:
-Design and customize workflows to align with unique compliance and operational requirements.
-Hands-on experience with SaaS integrations, APIs, and tools such as Postman for testing and validating data flows.
-Operate effectively in ambiguous or undefined project environments, delivering outcomes with minimal oversight.
Collaboration:
-Collaborate closely with Product, Engineering, and Customer Success teams to co-create solutions and provide customer feedback that shapes product evolution.
-Serve as the customer advocate, representing their needs to internal teams and ensuring alignment between expectations and deliverables.
-Demonstrated ability to build trusted relationships with senior stakeholders and cross-functional teams.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.