Primary Duties:
- Conduct high-volume outbound and inbound calls with patients, providers, and pharmacies.
- Overcome patient objectives through influence, empathy, and education.
- Proactively coordinate with medical providers or pharmacies as needed.
Process Improvement:
- Identify opportunities to enhance pharmacy workflows and processes.
- Participate in training and peer-to-peer learning opportunities.
- Provide feedback and share best practices.
Benefits:
- Flexible work schedules and the ability to work remotely.
- Robust time-off plan (21 days of PTO in your first year).
- Educational Assistant Program and Clinical Employee Reimbursement Program.
Aledade
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.