Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
Create educational content including video tutorials, walkthroughs, written guides, and onboarding materials that help users ramp quickly and get the most out of Bolt.
StackBlitz is the team behind WebContainers, which allows running Node.js in the browser and powers a fast online IDE. They built Bolt.new, an AI-powered app builder for creating and deploying web and mobile apps instantly, and they are a fully remote and globally distributed team.
Responsible for turning Insightful’s customers into vocal advocates.
Engaging our database of users with highly effective campaigns.
Driving expansion revenue.
Insightful is a market-leading platform for employee productivity and workforce analytics. They process massive data sets of usage activity and synthesize them into actionable insights that help managers and employees perform at their peak.
Drive adoption, interpret engagement data, and guide institutions in optimizing their communication strategies.
Lead customers through onboarding and implementation to establish a strong foundation for long-term success.
Build strong, trust-based relationships with customers by combining data-driven insights with a deep understanding of their unique challenges.
Mongoose is on a mission to change lives by making conversation intelligence accessible to all in higher education. Their AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. They value diversity and inclusion.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Anchor customer conversations around business impact, including cost structure reduction and scalable output.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen aims to democratize visual storytelling through accessible technology. They're building technology to empower individuals to connect with and inspire audiences by making video content creation scalable and cost-effective.
Own the end-to-end onboarding program, from content creation to facilitation to measurement and iteration.
Deliver cohort-based onboarding experiences through interactive workshops, role plays, and hands-on exercises.
Accelerate time-to-productivity across roles using strong onboarding foundations and role-specific ramp paths.
Temporal builds a developer platform for building scalable applications. The company is rapidly scaling its field organization to meet ambitious goals.
Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.
Handle objections professionally and work toward mutually beneficial outcomes.
Deliver personalized, positive support aligned with the company brand.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. They are a global, remote-first organization with over 2,000 team members across 10+ countries built for speed and ownership.
Design and orchestrate end-to-end training and certification programs for partners.
Drive awareness and adoption within top-tier partners.
Clearly communicate the economic value and ROI of Netomi solutions to partners.
Netomi is the leading agentic AI platform for enterprise customer experience. Backed by WndrCo, Y Combinator, and Index Ventures, they help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success.
The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions.
This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources.
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI.
Own the end-to-end post-sales lifecycle for a portfolio of mid-to-high complexity accounts.
Lead onboarding by aligning on business objectives, defining success metrics, and establishing KPIs.
Deliver value reviews to both operational stakeholders and emerging executive sponsors.
Airship helps world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They empower growth-focused teams to create, test, and orchestrate hyper-personalized experiences across all channels.
Focus on customer satisfaction, retention and growth.
Serve as the primary point of contact for key trial and member organizations, training users, conducting product briefings and business reviews.
Proactively resolve issues customers face, whether technical, editorial, or user-management.
Factal is a risk intelligence and breaking news company. It helps organizations protect people, avoid disruptions, and expedite disaster relief with a hybrid of AI and experienced journalists, detecting and verifying critical events in real time.
Design and stand up our enablement function from scratch, including onboarding programs and coaching frameworks.
Own product launch readiness for the sales team, translating new features and pricing changes into positioning.
Build and maintain a sales content library that reps actually use, including battlecards and competitive intel.
Instrumentl is a mission-driven startup helping the nonprofit sector drive impact, and they're building the operating system for grant-funded organizations. They are a high-growth, YC-backed startup with almost 6,000 nonprofit customers and a rapidly expanding product surface.
Act as a strategic advisor to a portfolio of high-profile customers, managing the full customer lifecycle from onboarding to renewal.
Analyze engagement and performance data to identify risks, uncover growth opportunities, and drive data-informed customer strategies.
Partner cross-functionally with Sales, Product, Operations, and Marketing to deliver seamless customer experiences and support expansion.
EnGen provides an English upskilling platform for working adults, aiming to close the English proficiency gap for the 13 million adult English learners in the U.S. workforce. They have scaled to nearly 130,000 learners and partner with employers, government agencies, and community colleges, with reported outcomes including 94% of learners improving their English confidence.
Own the full lifecycle of enablement for service teams.
Coach Enablement Leads in facilitation and content delivery.
Collaborate with Support, CX, HR, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.
Onboard new customers using different communication channels.
Educate customers about Wisetack's benefits for their business.
Communicate merchant needs and feedback to cross-functional partners.
Wisetack builds consumer lending products for service-based businesses. They are a well-funded startup with a healthy company culture, backed by leading VCs and recognized with multiple awards.
Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.
Lead, mentor, and coach a team of Customer Success Managers, ensuring they deliver exceptional customer experiences.
Monitor and analyze team performance metrics to drive consistent and scalable customer success outcomes.
Communicate effectively, present ideas, and build partnerships with contacts both inside and outside your immediate area of expertise.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. With over 16,000 academic institutions, publishers, and corporations using their services, Turnitin fosters a remote-first culture that prioritizes overall well-being.
Develop and deliver educational content to improve customer onboarding and retention.
Facilitate live and virtual training sessions tailored to different user roles and experience levels.
Plan and execute customer education events, including user conferences, training workshops, and webinars.
INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion.
Understand customer goals and workflows to drive outcomes and long-term value.
Serve as a trusted advisor on QA and automated testing best practices.
Create and execute success plans that clearly link product usage to business impact.
QA Wolf is dedicated to eliminating software bugs, offering a QA solution that guarantees automated test coverage. They are backed by venture capital and industry leaders.
Run live onboarding training sessions for new merchants via video calls, screen-shares, and occasional in-person visits.
Own the Post-Install support inbox, ensuring tight response SLAs and high-touch customer engagement.
Build and maintain scalable training materials and flag at-risk merchants early to drive long-term product adoption.
Scotch builds the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce for liquor stores. They have raised $28M from top venture firms and are recognized as a leader in liquor retail technology.
Continuously identify, design, and refresh customer-facing processes that elevate the experience across all customer segments.
Influence the product roadmap to adopt and continuously improve digital touch points that scale the customer experience across segments.
Develop and deploy a comprehensive enablement and certification program for CSMs and CS leaders.
First Due provides fire and EMS agencies with end-to-end software solutions. They aim to prevent first responder injury or death. First Due offers a fully remote workplace, competitive pay, and opportunities for advancement.