Customer Success Manager - Renewals

Responsibilities:

• Support the end-to-end execution of renewal activities across assigned customer contracts.
• Coordinate with distributors and internal stakeholders to manage renewal proposals.
• Ensure accurate documentation and timely communication of renewals.

Requirements:

• Bachelor's degree or equivalent experience in business or operations.
• 3+ years in renewals, contract management, or sales operations.
• Experience with Salesforce and Gainsight CRM systems.

Benefits:

• Competitive compensation with base salary and variable pay.
• Comprehensive health, dental, and retirement savings plans.
• Parental leave top-up and remote-first work environment.