Responsibilities:
- Develop and maintain SSRS reports, datasets, and SQL queries to meet documented business requirements and support daily, weekly, and monthly reporting schedules.
- Convert legacy reports to SSRS, perform SQL data updates, and validate outputs using QA steps before user acceptance testing and production release.
Collaboration & Communication:
- Collaborate with business units, analysts, and technical teams on reporting and data needs while maintaining professional communication.
- Provide timely updates on assigned reports, triage ServiceNow tickets within SLA, and escalate issues when needed.
Technical & Procedural Compliance:
- Maintain working knowledge of core systems like DataDental and related SQL database structures and table relationships.
+ Document all data maintenance tasks, follow established procedures, and adhere to change-control protocols.
- Support system upgrades, enhancement testing, and regression testing as assigned while maintaining current desk procedures for all workflows.
Dominion National
Dominion National is a leading provider of dental and vision benefits and is experiencing rapid growth. It offers a comprehensive benefits package and emphasizes a collaborative, professional work environment.