Lead FHA foreclosure execution with focus on First Legal milestone adherence and Reasonable Diligence compliance.
Oversee operational teams, attorney performance, and reporting frameworks to ensure timely initiation and compliance.
Drive process improvement and cross-functional partnership to reduce curtailment risk and achieve scalable execution.
LoanCare provides full-service mortgage loan subservicing to banks, credit unions, and investors. Backed by Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture of integrity and collaboration.
Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.
Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.
Serve as the primary point of contact for an assigned portfolio of servicing clients, investors, and business partners.
Build and maintain strong client relationships through proactive communication, operational support, and strategic partnership.
Partner with internal servicing teams to ensure timely and accurate execution of servicing obligations and portfolio deliverables.
Zippy aims to simplify the manufactured home loan process through an online platform. They are a remote-first team headquartered in Dallas, TX, and offer competitive pay, stock options, and excellent benefits, backed by institutional investors.
Build strong relationships with enterprise customers to understand their legal operations goals.
Serve as the primary point of contact for strategic accounts, ensuring a proactive customer experience.
Translate legal ops pain points into actionable technical solutions.
Onit redefines the future of legal operations through AI, offering a platform that streamlines enterprise legal management, matter management, spend management, and contract lifecycle processes. They are a team of innovators using AI to help legal departments become faster and more strategic.
Lead cross-functional agile teams to modernize reverse logistics platforms covering returns, repairs, and shipping.
Partner with operational stakeholders to translate pain points into clear product direction and measurable outcomes.
Serve as domain expert in reverse logistics, connecting technical implementation with business and operational goals.
Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. Recognized as a 2023 winner of Canada’s Top 100 Employers, they received top marks for work atmosphere, employee engagement, and training programs.
Own end-to-end collections risk management for Flex's credit card portfolio across consumer and small business segments.
Build and maintain collections performance frameworks that surface deterioration signals early and enable proactive treatment.
Synthesize data across sources to segment the delinquent population intelligently and match treatment intensity to recovery probability.
Flex is building the AI-native private bank for business owners, re-architecturing the entire financial system for entrepreneurs. They have scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026 and move fast, ship relentlessly, and operate with extreme ownership.
Own end-to-end billing operations across the full claims lifecycle.
Lead and manage a team of 4+ offshore support staff setting priorities, assigning workstreams, and reviewing output.
Manage a high volume of billing questions and escalations from vendors and internal teams.
Prosper Health aims to improve the lives of autistic and neurodivergent adults by delivering specialized mental health services covered by insurance. The company is experiencing rapid growth with a team of over 400 clinicians and a focus on high-ownership and mission-driven culture.
Help define the product and commercial positioning.
Identify the strongest use cases for AI voice agents in debt collection.
Open doors to potential pilot customers.
Altamira is a software development outsourcing company providing solutions that make a tangible impact on clients’ growth and productivity. We aim to provide cost-efficient solutions without compromising quality and are driven to deliver the best, every single time.
Manage the full lifecycle of a high-volume bridge loan portfolio from funding through payoff, ensuring exceptional borrower service and compliance.
Partner with title companies and borrowers to track closings, issue payoff statements, and monitor loans approaching due dates weekly.
Propose process improvements, lead special projects, and prepare portfolio reports on delinquency, payoff volume, and health metrics for management.
Knock redefines home buying and selling with the Knock Bridge Loan™, empowering homebuyers to 'buy before they sell' by unlocking home equity. Founded in 2015, the company has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers, backed by top investors and earning 900+ five-star reviews.
Manage all phases of the e-billing lifecycle, including matter setup, electronic submission, rejection resolution, and payment tracking.
Prepare and submit invoices electronically through multiple e-billing vendor portals, ensuring compliance with client-specific billing guidelines.
Research and resolve invoice rejections, reductions, and appeals by identifying root causes and communicating with clients and attorneys.
RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s technology, data analytics, and expertise fuel organizational decision-making.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.
Assist the day-to-day supervision of Processors and Junior Processors.
Provide service and quality processing of loan files.
Ensure compliance with LBF’s policies and secondary market requirements.
Longbridge is passionate about helping seniors unlock their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of what they’ve worked hard to build. Longbridge has earned a reputation for making it easy to access home equity.
Serve as the internal and external subject matter expert on eVault, eNote, and digital collateral, handling regulatory and policy escalations.
Guide lenders through end-to-end program design, from secondary market structure to go-live, ensuring measurable outcomes.
Partner with Product and GTM teams to shape roadmap and sales strategy, while representing Snapdocs at key industry events.
Snapdocs is the leading digital closing platform for the mortgage industry, automating workflows for lenders, title companies, and notaries. Backed by Sequoia and Y Combinator, they power 20% of all U.S. real estate closings and foster a culture of deep ownership, clear reasoning, and empathy for users.
Coordinate the collection of delinquent payments for auto loan accounts through calls, emails, and text messages.
Service inbound customer calls and process payments while maintaining clear records.
Enforce compliance with collection standards and perform administrative functions.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, independent thinking, and transparency, building a culture around these beliefs.
Perform daily status follow up on open search orders and monitor state specific queues and departments.
Communicate with clients, customer service, and internal team members regarding fees, delays, and clarification requests.
Track, document and escalate issues related to vendor performance.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF). They provide real estate solutions and services. They offer a comprehensive benefits package for eligible employees and promote an equal opportunity policy that values diversity and inclusion.
Driving recovery team’s daily productivity, ensuring team is adhering to goals and SLAs.
Effectively collaborating with Management and teams to ensure departmental needs are met.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. They are deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives.