Client Support Specialist

Roo

Remote regions

US

Salary range

$19–$28/hr

Benefits

Unlimited PTO

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Responsibilities:

  • Be one of the point-of-contacts for customer inquiries.
  • Troubleshoot and resolve any first line issues raised by users.
  • Coordinate escalated issues with relevant departments.

Requirements:

  • 2+ years experience in client/customer support.
  • Excellent communication & organizational skills.
  • Familiar with customer support tools/software.

Benefits:

  • Stipends for home office setup, continuing education, and monthly wellness.
  • Comprehensive health benefits.
  • Paid Maternity/Paternity and reproductive care leave.

Roo

Roo's mission is to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals.

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