Client Support Specialist
Benefits
Unlimited PTO
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Responsibilities:
- Be one of the point-of-contacts for customer inquiries.
- Troubleshoot and resolve any first line issues raised by users.
- Coordinate escalated issues with relevant departments.
Requirements:
- 2+ years experience in client/customer support.
- Excellent communication & organizational skills.
- Familiar with customer support tools/software.
Benefits:
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits.
- Paid Maternity/Paternity and reproductive care leave.
Roo
Roo's mission is to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals.