Job Description
The Senior CRM Analyst is crucial for informing CRM strategy and ensuring data-driven decisions.
- Act as the key analytical owner for customer segments.
- Influence the strategic direction of our CRM campaigns.
- Conduct complex analysis of the entire customer lifecycle to identify key moments of friction and opportunity.
- Provide data-driven recommendations to CRM Managers to optimize onboarding, retention, and pre-churn journeys.
- Partner with the CRM team to design, monitor, and analyze complex A/B and multivariate tests.
About Welltech
Welltech is a global company with Ukrainian roots with a mission to move everybody to start and stay well for life.