Job Description
You will play a critical frontline role ensuring that care delivery remains seamless, responsive, and compassionate — even under pressure. You’ll handle real-time staffing coordination, same-day scheduling changes, and urgent communication between clients, families, and Care Pros. This is a remote role with set shifts. Available shifts include: Thursday–Monday, 2:30 pm–11:00 pm Central Time, Friday–Tuesday, 5:00 am–1:30 pm Central Time. Attendance during training (two weeks, full-time, Monday - Friday 9:00am to 5pm Central Time) is required; this includes being on camera and actively engaged throughout all sessions.
You will provide Same-Day Staffing & Coordination; Real-Time Communication & Support; Task Execution; Issue Resolution; Documentation & Compliance; Communication & Escalation Management.
About Honor Technology
Honor Technology’s mission is to change the way society cares for older adults by providing the technology, tools, and services to empower them.