Bot Defense Security Engineer

Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events, with clients under siege daily, new attacks, and attack vectors evolving continuously; you will be collaborating with seasoned engineers to keep our customers safe and stop malicious automation. As part of our Global SOC team, you will be responsible for providing real-time oversight into protection, detection, and mitigation strategies for our customers. Investigate alerts into potential threats both mitigated and unmitigated, ensuring our customers are protected. Interact directly with customers who are under attack via phone, email, and/or ticketing systems. Provide proactive and real-time guidance to customers on security protocols and defensive security response. Document actions taken in incident management systems, knowledge base, or ticketing systems as required. Engage and support cross-functional teams.