Consumer Investments Apprentice

This is an apprenticeship opportunity This opportunity is located in Hopewell, NJ. The Financial Services Representative (FSR) apprenticeship is a foundational role preparing you for long-term career growth in financial services. You will work in a phone-based environment at a Merrill Contact Center, delivering exceptional client service, supporting account needs, and building client relationships. This role offers best-in-class training, personalized coaching, and potential advancement into an Investment Specialist Trainee (1ST) role. Job Responsibilities include delivering client experiences through phone-based account servicing and issue resolution, assisting with balance inquiries and account statements, supporting clients with cash offers and online account linking, identifying clients’ financial needs, and maintaining accurate records.