Job Description
Strategically partner with customers to drive successful retention and growth of Cherry transaction volume by engaging, training, and enabling their practices with a highly-optimized approach. Develop relationships with a large number of partner practices, driving mutual success through the retention and growth of Cherry transaction volume. Proactively leverage data, insights, and technology to optimize engagement of your partner practice portfolio and maximize desired outcomes.
Share enthusiasm, best practices, and enable partner practices with a focus on leveraging payment plan technology to grow their business. Strategically allocate your time on the most productive opportunities of growth and risk mitigation within your portfolio of partner practices. Master the industry and use expertise to influence business process adoption with your customers as a trusted advisor.
Accurately forecast your expected portfolio transaction volume on a regular basis. Consistently log and track interactions in our Customer Relationship Management system. Take initiative to continuously improve your approach by seeking feedback, learning, and experimenting with new engagement tactics. Take ownership and accountability of your own success, as well as that of your customers. Strengthen Cherry in your assigned portfolio by asking for referrals at every possible opportunity.
Partner with customers over experience feedback to help inform stakeholder teams, like Product, of opportunity areas. Be a team player, give and accept feedback, collaborate with colleagues, and seek to lift every member of your team to greatness. Act like an owner at all times.
About Cherry
Cherry is a fast growing FinTech that has built a Buy Now, Pay Later solution for medical practices to treat more patients by making their services more financially accessible.