Responsibilities:
- Develop a deep understanding of workflows across patients, schedulers, patient coordinators, and providers.
- Identify the highest-impact jobs-to-be-done to improve access while reducing operational burden.
- Use data to uncover bottlenecks and opportunities across the scheduling lifecycle.
Strategy and Delivery:
- Define the vision, strategy, and roadmap for Scheduling & Care Access in alignment with company goals.
- Lead evaluation of third-party scheduling solutions versus in-house development.
- Partner with engineering and design to ship, learn, and iterate quickly.
Collaboration:
- Translate business and user needs into clear product requirements, user stories, and functional specifications.
- Lead demos, training, and communication across operations, clinical, commercial, and executive stakeholders.
- Collaborate on adjacent roadmaps where scheduling intersects with other product and engineering teams.
Form Health
Form Health is a virtual obesity medicine clinic that delivers multi-disciplinary evidence-based obesity treatment through telemedicine. The venture-backed startup, founded in 2019, is committed to a culture that values every employee and prioritizes putting patients first.