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Responsibilities:

  • Administer end-user workstations and support activities using Microsoft Windows.
  • Analyze and resolve network hardware and software failures.
  • Manage network devices, Document Management Systems, and provide orientation on new software.

Requirements:

  • 2+ years in a service desk or help desk role.
  • Associates degree in Computer Science or related field.
  • Experience with ZenDesk, ServiceNow, or similar ticketing systems.

Compensation and Benefits:

  • Hourly pay range of $25-35/hour, with overtime at 1.5x rate.
  • Comprehensive benefits including health/vision/dental plans with low employee cost.
  • 401(k) with match, paid parental leave, and monthly technology reimbursement.

Tyson & Mendes

Tyson & Mendes is a fast-growing civil defense law firm known for breaking the mold of traditional legal practice. The firm invests in its people with specialized training, clear leadership paths, and robust professional development, fostering a dynamic and diverse team.

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