Senior Renewals Manager

Role and Responsibilities:

• Own the end-to-end renewals book of business for Genea's Security product, driving on-time renewals and hitting GRR/NRR targets.
• Design and mature the renewals function with proactive policies, playbooks, and best practices.
• Negotiate commercial terms including price increases, multi-year commitments, and SKU changes while balancing retention and margin.

Cross-Functional Collaboration:

• Partner with Finance on pricing, billing, and forecasting, with Sales on account ownership and handoffs, and with Customer Success on account health and value realization.
• Direct offshore support for quoting, data hygiene, and administrative work to gain operational scale.
• Manage renewals through integration and channel partners, coordinating co-terming and partner-influenced commercials.

Qualifications and Growth:

• Bachelor's degree in business or finance and 5+ years in SaaS renewals with quota-carrying responsibility.
• Demonstrated success in negotiating renewal changes and designing renewals processes.
• Hands-on Salesforce experience and proficiency with CPQ, BI tools, and AI tools.
• This is a build role with room to grow into a leadership position as the function scales.