Tax Regional Support Specialist

The Tax Regional Support Specialist is responsible for providing outstanding tax service, supported by researching and resolving tax notices and escalations. The specialist interacts with various Federal, State and local taxing agencies regarding compliance with regulatory guidelines as well as resolving related issues with notices. They frequently communicate with federal, state, and local tax agencies to resolve customer payroll tax notices, ensuring KPI and SLAs are met. The role involves identifying and providing feedback on jurisdiction processing issues, coordinating with internal teams for mass event payments and abatement requests. Additionally, the specialist communicates updates and performs tasks on customer notices, coordinates with internal treasury and amendments teams, and packages and mails payments/missing returns to agencies. Requires Flexible Work schedules and quarterly extended work schedules to meet time sensitive deadlines