Junior Account Manager (m/w/d)

In this role, you will be in close contact with consulting, support, and our development department. You will support customers in achieving their goals. Your tasks include building and maintaining close customer relationships. Monitoring product usage and customer engagement to identify growth and expansion opportunities will be crucial. Conducting regular check-ins with customers is essential, as is promoting revenue growth through upselling and cross-selling of additional products and services. Collaboration with marketing and product teams to address customer needs and feedback will be important. Identifying and mitigating potential churn risks is also a key responsibility.

The company offers an unlimited employment contract and 30 days of annual leave. There is a pleasant working atmosphere with flat hierarchies and an open working environment in an international setting. The opportunity to work remotely and flexible working hours are offered. There is a defined onboarding concept and time for individual training opportunities. Joint employee events and team building measures are common, as well as employee subsidy for gym memberships.