Job Description
Day-to-day Responsibilities:
- Delight users by providing timely support.
- Troubleshoot problems and answer questions with care and accuracy.
- Provide user feedback to product and operational teams.
Key Skills:
- Must have 2+ years in a Customer Service Support role.
- Excellent communication skills and ability to explain technical troubleshooting.
- Ability to manage multiple priorities while maintaining attention to detail.
Benefits of Joining:
- Generous time off and comprehensive health plans.
- Paid parental leave and family-forming benefits
- Monthly contributions for fitness, professional development, and coworking.
About Abridge
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare.