Senior Account Manager, Enterprise Sales

As an Enterprise Account Manager at Attentive, you will be instrumental in driving customer retention and expansion sales into Attentive’s enterprise customer base. You will be the point person for partnering with Customer Success on account planning, contract renewals, and uncovering upsell opportunities. You have the ability to view customer health holistically and seek new opportunities within a current account. You pride yourself in establishing long-term relationships and being the customer’s trusted advisor. Identify upsell/cross-sell opportunities within existing customers, provide timely and accurate weekly forecasts, steer complex pricing negotiations, and manage customer inquiries related to commercial aspects of their Attentive agreement. Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams.