Insurance Verification and Patient Support Specialist

About the role:

• Coordinate with the department supervisor to oversee frontend billing for patients.
• Verify insurance eligibility and handle patient billing inquiries.
• Cross-collaborate across departments for quick resolution of issues.

What you'll do:

• Act as first point of contact for incoming patient messages and internal support requests.
• Maintain eligibility checks for accurate billing and clean claims.
• Research and rectify third-party denials and resubmit claims.

What you bring:

• 3-5 years of healthcare billing and insurance verification experience.
• CPT and ICD coding knowledge.
• Team-oriented with strong problem-solving and communication skills.

Work environment:

• Fully remote role for candidates in AZ, ID, NV, OR, UT, WA.
• Must have a private, lockable workspace for HIPAA compliance.
• Full-time, 40 hours per week with flexible shifts between 8:30am to 5pm or 9am to 5:30pm Mountain or Pacific Time.