Job Description
Extend is seeking a highly motivated and analytical Sr. Business Strategy and Operations Manager to lead strategic initiatives for our core warranty verticals. This individual contributor role optimizes the go-to-market approach, drives growth, and ensures operational excellence. Responsibilities include strategic leadership by owning long-term planning and identifying market opportunities. Program & Pricing Optimization duties include optimizing warranty programs and implementing new coverage options. Go-to-Market Enablement involves cross-functional collaboration with Sales, Marketing, and Customer Service. Operational Excellence includes overseeing strategy meetings, pipeline management, and identifying areas for improvement. Special Projects involve improving vertical performance and maintaining competitive edge. 6+ years of experience in strategy, operations, or a related analytical role is required.
About Extend
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction.