Senior Customer Architect

GrowthLoop

Remote regions

Canada

Salary range

$131,874–$146,526/yr

Benefits

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Customer Onboarding & Implementation:

  • Lead end-to-end onboarding projects.
  • Own the technical implementation across cloud data warehouses.
  • Build and maintain project artifacts and workshop materials.

Strategic Account Management:

  • Own a book of business as the primary technical point of contact.
  • Deliver executive-facing QBRs and EBRs that clearly articulate business impact.
  • Proactively identify expansion opportunities and troubleshoot complex issues.

AI-Powered Marketing Enablement:

  • Enable agentic workflows for audience ideation and campaign optimization.
  • Stay current on AI/ML developments and proactively bring new capabilities.
  • Systematically reduce engineering dependency at scale.

Automation & Internal Tooling:

  • Build AI-powered automations and internal tools to improve the CA team's operations.
  • Contribute to LLM-powered agents that assist with customer research.
  • Document and share repeatable playbooks to enhance team effectiveness.

GrowthLoop

GrowthLoop is rebuilding how enterprise marketing teams operate. They drive compound growth by accelerating the marketing cycle, using Agentic AI powered by customers’ enterprise cloud data, and hundreds of marketers at enterprises like Google, Costco, and Albertsons rely on GrowthLoop.

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