Job Description
The specialist will efficiently handle tickets and escalations via Jira and Slack. They will leverage technical skills to diagnose and resolve complex issues. Actionable assistance and updates to internal teams about technical problems needed.
Close collaboration with product, engineering and other global teams to resolve escalations. Specialization in business areas like Payroll is expected. Refine processes to enhance operational efficiency and reduce repetitive escalations.
About Deel
Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business.