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Responsibilities:
- Maintain software licenses, seat assignments, and user access for CAD tools.
- Install CAD software updates, patches, and plug‑ins.
- Support configuration of design rules, templates, libraries, menus, and environment settings.
Support & Troubleshooting:
- Provide Tier 1–2 support for CAD tools, integrations, crashes, and performance issues.
- Diagnose system and user problems; escalate when needed.
- Troubleshoot integration issues across design, engineering, and operations tools.
Documentation & Training:
- Create user guides, SOPs, quick‑reference documentation, and release notes.
- Deliver onboarding and refresher training sessions for designers and engineering teams.
- Maintain internal documentation for workflows, libraries, integrations, and troubleshooting procedures.
California Closets
California Closets, founded in 1978, leads in premium space management, offering custom-designed organizational solutions and exceptional service. They believe home should inspire creativity, comfort, and connection, creating spaces that add value to life.