Clinical Program Director, Med-Psych Management Program

Lead the Population Health Management Program (SPHMP), expanding the program and delivering on all financial and clinical goals. Understand contractual obligations to the health care plan partner, in full, and ensure that all are met successfully at all stages of program implementation and delivery. For new programs, create a plan to implement the program, in partnership with the GM of Population & Speciality Health and the implementation team. Ensure it is scalable and sustainable, and then deliver. Solve problems as needed throughout the implementation to ensure all issues are resolved, goals are met and health plan partners are satisfied.

Deliver against monthly and quarterly enrollment objectives through SMART metrics and KPI’s, implement improvements as needed to meet targets. Elevate team performance by providing comprehensive coaching and mentorship and fostering a culture of excellence in service delivery with the goal of reducing avoidable utilization, lowering total cost of care, and promoting members over health and wellness. The director works with People Operations colleagues to hire, coach and mentor an exceptional team and to drive success in training, partnering with colleagues to close any gaps, locally and nationally, driving toward excellence.