Senior/Principal Applied Data Scientist

We’re looking for a Senior/Principal Data Scientist who thrives at the intersection of AI research, customer success, and engineering. You’ll help design intelligent agentic workflows, build novel document extraction pipelines, and support customers in deploying production-grade AI systems. You will be responsible for data science and solutions engineering to build and design agentic workflows, solve novel, complex data science problems in document classification and structured data extraction. You will write code to extract structured information from unstructured patient records and leverage deep technical expertise to support customers and troubleshoot complex issues. Develop and expand a robust customer knowledge base to answer common questions, significantly reducing onboarding time for new customers. Work with the product team to prioritize the roadmap based on customer feedback and communicate findings to stakeholders in a clear and concise way. Ensure privacy and Compliance standards (HIPAA, PHI/PII) are upheld throughout the ML lifecycle.