Source Job

• Own the end-to-end implementation lifecycle for customer deployments.
• Coordinate across internal teams and customer stakeholder groups.
• Identify, document, and escalate implementation risks proactively.

Teramind provides insider risk management and data loss prevention solutions. They have been fully remote since 2014 with diverse, global teams and value new ideas and talent incubation.

• Lead the successful implementation of Coconut Software solutions for large enterprise customers and the delivery of complex expansion, migration, or phased rollout projects for existing customers.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.

• Serve as the primary point of contact for new customers throughout the onboarding phase, building trust and keeping momentum.
• Manage the execution of each customer's implementation plan, coordinating activities across internal and external teams.
• Proactively flag risks and blockers, and work cross-functionally to resolve them before they impact timelines.

Airship helps the world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They have a no-code, AI-powered platform designed with non-technical, growth-focused teams in mind. Airship has flexible work options and values diversity and inclusion.

• Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
• Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
• Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.

Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.

• Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
• Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
• Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.

Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.

• Drive implementation from end to end, both internally and externally with client teams
• Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization
• Act as the key liaison between client implementation team and cross functional teams at Cohere to drive day to day implementation activities

Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, and is backed by leading investors such as Deerfield Management. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles.

• Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
• Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
• Proactively identify implementation risks and drive resolution, escalating early when needed.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.

• Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
• Proactively identify project risks and propose alternative solutions to keep timelines on track
• Configure client applications using a no-code flow builder, conduct quality assurance testing.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

• Drive multi-workstream programs delivering enterprise data and AI platforms and measurable business outcomes.
• Serve as the primary client-facing lead for project planning, delivery, risk management, and communication.
• Own program governance, including consolidated status reporting, issue/risk escalation, and stakeholder engagement.

Aimpoint Digital is a premier analytics consulting firm with a mission to drive business value for clients through expertise in data strategy, data analytics, decision sciences, and data engineering and infrastructure. They're a dynamic team committed to solving our clients' most critical business challenges in partnership with the industry’s most innovative cloud and data technology providers.

• Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
• Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
• Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.

Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.

• Accountable for the operational execution of the project plan for new customers or projects.
• Partner with client services to meet client expectations and revenue goals.
• Define and lead the creation of project implementation plans and identify process improvements.

Cotiviti provides payment accuracy and analytics-driven solutions. They offer a competitive benefits package and promote equal employment opportunities.

• Architect and drive Change Management Strategy for complex enterprise implementations.
• Serve as the trusted advisor to C-level and senior leadership.
• Lead the entire implementation lifecycle from discovery and design to rollout.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.

• Own end-to-end delivery of multiple data and analytics projects, managing scope, schedule, budget, risks, and dependencies.
• Partner with engineering, product, and business stakeholders to define requirements and translate them into clear, executable project plans.
• Drive delivery using Agile/Scrum methodologies, tracking progress in Jira and facilitating project rituals.

NBCUniversal is a leading global media and entertainment company that creates and distributes world-class content across film, television, and streaming. We own and operate entertainment and news brands, with a focus on improving communities and promoting an inclusive culture.

• Partner with GTM leadership to identify high-impact opportunities for AI-powered automation and workflow optimization.
• Own the GTM AI roadmap—prioritizing initiatives based on business impact, readiness, and alignment across functions.
• Program-manage the design, build, and rollout of AI workflows across the GTM stack, collaborating closely with various teams.

Vanta helps businesses earn and prove trust by empowering companies to practice better security. They have a talented team and have been successful at Vanta without prior security experience. The company started in 2018 and has thousands of companies relying on them.

• Lead and manage complex technical programs from inception through execution.

Allergan Aesthetics, an AbbVie company, develops, manufactures, and markets a portfolio of leading aesthetics brands and products. They aim to consistently provide customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

• Lead and scale agile project management practices.
• Collaborate with cross-functional teams to improve project outcomes.
• Develop and implement project strategies to enhance efficiency.

Konovo is a global healthcare intelligence company with a mission to transform research through technology, enabling faster, better, connected insights. With over 300 employees across 5 countries, they collaborate to support some of the most prominent names in healthcare.

• Serve as primary point of contact for clients, manage project budgets, and ensure profitability.
• Develop project plans, allocate resources, and lead execution teams of 2-20.
• Communicate clearly with technical and non-technical audiences, and perform administrative tasks.

Core BTS is a technical consulting firm that helps clients with business enablement and project delivery. They have a collaborative, results-oriented culture and work with large clients throughout North America.

• Lead end-to-end implementation projects from kickoff through successful transition to Customer Success.
• Build trusted client relationships through clear, proactive communication, and influence key stakeholders to remove roadblocks.
• Proactively identify, document, and escalate risks using a structured RAID approach; drive resolution paths.

Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. With a combination of training, software, and tools, they put people and safety first while protecting critical operations.

• Lead complex, cross-functional enterprise software programs, focusing on platform initiatives in partnership with Product Management and Engineering.
• Build and drive end-to-end execution plans, manage timelines, dependencies, risks, and trade-offs across internal and external workstreams.
• Communicate programs clearly to executive and cross-functional audiences, providing structured status reporting and driving accountability through influence.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide, they have won several Top Employer awards and are committed to diversity, equity, and inclusion.

• Own a portfolio of customers end-to-end, building a deep understanding of their business model, technical environment and commercial goals;
• Act as the primary point of contact for operational and technical stakeholders, ensuring their priorities and our platform stay aligned;
• Handle straightforward commercial topics directly, and partner with Business specialists on contract negotiations, expansion and C-level relationships.

AMPECO is an innovative company in the electric vehicle charging infrastructure, aiming to make charging easier. Their team is highly motivated, capable, and committed to their mission.