Job Description
We are looking for a highly skilled Amazon Connect Contact Center Engineer to join our dynamic team. The ideal candidate will have significant experience in designing, developing, and maintaining contact center solutions with Amazon Connect, including expertise in call routing, AWS Lambda, DynamoDB, and Lex Bots. This role requires strong problem-solving skills and the ability to collaborate effectively with cross-functional teams. Responsibilities include designing, developing, and maintaining Amazon Connect contact flows and implementing call routing systems. The engineer will collaborate with onshore/offshore developers and business stakeholders to deliver high-quality solutions tailored to business needs. The role involves working with Python, Node.js, or Java to implement AWS Lambda functions and integrations and maintaining CI/CD pipelines.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation to support digital transformation.