Director, Digital Content Strategy

In this role, you will lead complex strategy engagements focused on content optimization, measurement and omnichannel performance acceleration. Partner with executive stakeholders to design data-driven roadmaps that align people, process, and technology for sustainable eCommerce growth. You will oversee cross-functional project delivery, ensuring analytics, insights, and recommendations translate into clear, prioritized actions. Develop new consulting offerings and proposals that extend CommerceIQ’s platform adoption through strategic advisory partnerships.

Furthermore, you will lead technical discovery processes to understand data flows, integration requirements, and operational needs, translating these into effective product configurations and workflows. Partnering with customer contacts and internal technical teams (Product, Engineering) to understand customer concerns and issues, and identify trends and priorities for unlocking best in class enablement will be essential. You will help customers harness CommerceIQ’s AI capabilities to drive efficiency, improve execution, and scale their retail media and ecommerce strategies. You'll configure key components of the platform to support adoption and value delivery. Act as a thought leader by framing industry POVs, leading executive workshops, and translating technical insights into actionable business narratives. Coach and mentor consultants and managers, fostering a culture of analytical rigor, accountability, and client excellence.