Job Description
Drive data-informed decision-making across the organization by translating business problems into analytical solutions, designing insightful dashboards, and uncovering trends that shape strategic actions. Analyze complex datasets to identify actionable insights, trends, and opportunities. Develop and maintain dashboards, reports, and data visualizations using tools like Looker, Tableau, Power BI, or Redash.
Conduct ad hoc analyses to support product, marketing, and operations initiatives. Partner with data engineering teams to ensure data quality, integrity, and availability. Develop and maintain KPI frameworks and performance measurement systems. Assist in building scalable data models and automation pipelines.
Collaborate cross-functionally with Product, Finance, Marketing, and Operations teams to define analytical needs. Translate business questions into data requirements and present insights and recommendations to senior leadership. Mentor junior analysts and foster a culture of data-driven decision-making. Define and standardize analytical best practices across the organization.
About TextNow
TextNow is evolving the way the world connects by democratizing phone service and is the largest provider of free phone service in the nation.