Job Description
This role involves many responsibilities including: Evaluating, analyzing, and maintaining ECRM systems; serving as a liaison between technical teams and business stakeholders; defining project scope, objectives, and feasibility; as well as modifying and configuring CRM systems to align with business needs and stakeholder requirements.
The requirements and qualifications are:
Showing strong knowledge of the Salesforce platform; demonstrating excellent communication and interpersonal skills to work effectively with diverse stakeholders; having business analysis experience, including requirements gathering and process mapping.
Employee benefits are:
Comprehensive medical, dental, and vision coverage; robust retirement plans; substantial paid time off which includes holidays, vacation and sick time. Also, a generous 75% tuition discount, available to employees as well as eligible spouses and children.
About Penn State University
Penn State consistently ranks among the top one percent of the world’s universities, with 24 campuses, 100,000 students, and 40,000 faculty and staff.